Testimonials: REA Services
Being a small business owner is tough and scaling can be a challenge. I rely on my REA at Brickwork to handle all the backend part of my business so I can focus on being out front. Details are NOT my strength and I'm thankful that he is there to dot all the I's and cross all the T's. I would recommend him for any small business that is looking at a virtual assistant.
Factur: We help you find new Manufacturing customers!
Words cannot explain how impressed I am. Thank you for all of your efforts and for sharing my passion for continuous improvement.I am forwarding this email unchanged to my clients. My REA is doing such a great job and I really appreciate your assistance in making this relationship a success. I look forward to a long future with the team at Brickwork.
Eagle Eye Advisors are Qualified and Experienced Chartered Accountants with backgrounds in Big 4 accounting firms.
Brickwork REAs were amazing and I REALLY enjoyed working with them. I must tell that it was very hard to start a relationship with a firm outside of the USA, but I am very glad I did! Thank you for nudging me along the way to get things done as we went along. I'm a horrible manager of things I hate to do, like paperwork. You have to know, I appreciated you keeping me straight, and I know I'm not easy to work with and I'm late with almost everything. However, you were always there, and always on my side. You were a great partner. I will never forget you!
Every year, I worried about taxes and every year along the way you kept me up to date with the probable tax amount I would owe at any given time. For a small business owner, with only 2 employees, you were amazing! We spoke many times and you must have thought I was the worst business manager ever, but you kept me going. I see you as a mentor to me and my business. In my eyes, YOU ARE THE BEST!
Brickwork made the entire experience absolutely wonderful! In part, the REAs helped me to retire. For that...I will be forever grateful to them and Brickwork.
In retirement, I will miss my REAs. Take pride in the fact you have helped another person so deeply and eternally.
The Householder Group seeks to manage the financial freedom of our clients through a retirement and estate planning model that has the independence to access a wealth of quality products deployed through a selective network of integrated investment and wealth management professionals.
Thank you for all you do for me. You flip things quickly work quickly and are perfectly accurate. I would not be able to doing my job well without you - my deliverables move weekly and monthly and it is so helpful to have someone who can crunch numbers quickly and build smart tracking systems in a sprint. Not to mention requests never ever slips through the cracks - amazing.
Holloway Management LLC is one point of contact for managing your bills, website, taxes, digital archive, and new startup. Their service offerings include entity formation, small business startup and compliance, IT support (computers, network, digital archive, and website maintenance) and Accounts payable, accounting & tax preparation.
I first started using Brickwork India when I had my own consulting company and now I continue to use them as I develop sales territories for an enterprise storage start-up. Brickwork India has helped me maintain Salesforce, maintain Microsoft O365, keep me connect with clients on LinkedIn, and build sales maps and client target lists. When developing sales territories, Brickwork India allows me to stay focused on partners and clients.
My REA and Brickwork India are great to work with. Their work is of the highest quality due to their attention to detail and their diligent staff. We receive projects well within our requested timeframes through fluid communication. I really enjoy working with him and everyone at Brickwork India.
Kevin Quinlan is an Underwriting Support team member at Synergy Comp Insurance Company, in Sharon, Pennsylvania. Synergy Comp is a Workers' Compensation insurance company that provides clients with a customized loss prevention business plan, which ultimately lowers premiums and increases profits.
Brickwork and our VA continue to contribute to the operations of our business. He has mastered complex processes involving hundreds of worker with short delivery time frames. He takes the initiative to solve problems as they come up and engages in extra steps for customer satisfaction. The length of his tenure with us has made his contribution even better. We look forward to another year with him.
SpeakLike provides on-demand language translations services with fast delivery, marketing quality, and easy access, including API integration.
Brickwork has become a very important part of our team. We want to be able to respond to quote requests from our customers in a very short time. The customer's needs must be evaluated and clarified in short order and the ability to respond quickly and accurately gives our company a competitive advantage over the others. The ability to follow instructions, operate on a quick learning curve and be able to keep track of what is being communicated are all successes achieved by our representative. Outsourcing this function has been cost efficient for us and with limited space in our corporate, we do not have to tie up a workstation for our rate quoting function. Our representative will sometimes ask for clarification or proper direction when required, but the vast majority of the tasks take place autonomously with no time or effort required by our company employees. We have really come to depend on Brickwork as an extension of our business and they represent our company well to those we are doing business with, as well as those we hope to earn as a customer. Our REA does an excellent job on a daily basis of being our quotes representative to our entire external customer population.
My REA has been doing an amazing job and truly hope we can work on a deal to keep us working together. Overall his attention to detail has been great, he has been very professional and attentive and believe has a great future ahead. I have worked with a couple of VAs in the past and he is by far #1 in my books.
GNS3 is providing a 100% risk-free virtual environment for network professionals to test and build out virtual networks to their growing community of over 500,000 users.
I have been working with Brickwork for about four months now and could not be happier. Brickwork helps us with prep lists, ordering, and kitchen inventory. They're invaluable to our operations! They take care of tasks that once filled my day, and they do it in less time than I used to. Always clarify when there are questions, timely respond when needed, and have improved upon company systems to lessen time spent on tasks. Thrilled with their service and constantly looking for more to give them. Highly recommend!
Executive Chef, myprepdmeals.com
Prep'd is a Los Angeles-based meal prep and home delivery company providing delicious, healthy, and affordable meals to busy individuals in the South Bay.
Our experience with the REA at Brickwork India has been overwhelmingly positive. We have never used an REA before, and we were not really sure what to expect. Brickwork REA responds promptly and courteously to our requests, submits tasks that are done to our specifications, and effectively communicates progress notes on ongoing projects. He sends us little notes from time to time, reminding us that he is there to help if we have something lined up for him, or just "have a good weekend!" emails. Overall, we are very happy that he is here to work with us and to take some of the pressure off of ourselves. As entrepreneurs, finding the balance between life and making our dream a reality is a daily struggle. He makes it so much easier.
Partner, My Organic Made Simple
My Organic Made Simple is a web service that connects eco-minded consumers with Green Brands that match their values. The website is www.myorganicmadesimple.com
My REA has quickly become a valuable member of our team. She has learned the tasks assigned to her very quickly and performs these tasks flawlessly. Having her on our team has allowed me to focus on growing my business while she performs the daily tasks that I responsible for. I look forward to working with her even more in the future.
Owner, Sgt Knots Paracord Products
My team at Brickwork has consistently delivered quality performance and results. My REA is very responsive to requests outside of the normal tasks and is conscientious about providing accurate work.
My experience with Brickwork has been very beneficial to my business. The team is very good about reconciling account statements and providing notes if there are unmatched items. I am also very pleased with how open to feedback the team is and how quickly they commit to change.
President , SR Henderson Construction INC
My REA has been an incredible asset to our marketing team. The REA's ability to work quickly, clearly communicate project goals and expectations, and to deliver quality work has been worth every penny. I would highly recommend using Brickwork as a great addition to your Marketing Team!
Digital Marketing Director, Greater Chicago Area
We have been using Brickworks now for two years and have never had an issue. They are nothing but professional and nice. We will of course use them again and again.
Account Manager, Compass https://www.compass.com/
We are a technology-driven real estate platform with different cities in USA, providing brokerage services, combining exceptional agents with best-in-class technology to make the process of buying, selling, or renting a home.
I have worked with Brickwork for the last 3 years. BWI came as a promising remote executive assistance from the words of Tim Ferris. The work load outsourced ranged from complex business researches to monthly book keeping and accounting to developing content to numerous other business related tasks. I have found a whole new meaning to the term "Geoarbitration" through BWI. Although turn around time scales on some of the projects have been questionable, majority of the work outsourced has been done in a consistent and professional approach. They have made our lives so much easier and simpler, whereas prior to my knowledge of BWI, a lot of the work described above was challenging and economically not feasible. We are ever grateful for the wonderful team at BWI who has made our business journey easier and efficient and continue to do so. We look forward to many more years of active collaboration.
CEO, 3CM Solutions, A Public Transportation Company
Before I found Brickwork, I had hired a VA that was about twice as expensive and lived in my time zone. Unfortunately he kept on making mistakes despite me giving careful instructions and showing him the common errors that can be made with some tasks. I had to let him go which I hated to do as he was a friend of the business owner.
I did everything myself for a while and I could not get as many of the big money-making projects completed as I would have liked. This all changed when I found Brickwork India. I got my first VA through them around three years ago and I haven't looked back. Each VA from Brickwork is vetted. Each one has the exact skills they say they have. Each VA has followed instructions and asked important questions. I have had very few errors in the hundreds of tasks that I have assigned. And any time something goes wrong, my VA fixes it without complaint and even with a cheerful attitude!
One of my many concerns in hiring VA's was in letting them have access to important files, client records and the like. That's one reason why I wanted to hire someone from an agency that vets their VA's instead of hiring an individual from a freelance website.
So I strongly recommend services from Brickwork India. Each time I give a task, I trust that it will be done.
Director of Marketing and Training, The Lefkoe Institute
I have been using Brickworks for about 5 years now and have been very pleased with the services. They are an efficient team of people who take care of business for me on projects that I can't do myself or would rather not so I can focus on my business.
It's nice to have a team you can count on who knows their accounting and can manage bank work for me such as re conciliations and entries into QuickBooks. That saves me a lot of time. We review work together by email and it gets done in a timely fashion. They are very reliable and I would recommend them to any small business person who prefers to focus on their products and services over the administrative detail. They have kept my books more current than I did in the past and send me regular reports so I can manage my resources in real time. This service offers the benefits of flexibility of a staff that is available when you need them and yet isn't being paid full time to occupy a desk when you don't have enough work and then need to take vacation when you do need them. It's a perfect solution for those who need a virtual assistant. They can do bookkeeping, spreadsheets, PowerPoint presentations, coordinate by email with suppliers or your staff or your CPA to get things done. I'm sure much more. Their fees are very reasonable and I will continue to use them for as long as I can.
Manager of multiple small businesses
Brickwork was a great help on our conversion project. The people that worked with us were attentive and worked fast on fairly complicated conversions. What was most helpful was the insistence on customer satisfaction Brickwork provides. Rather than just delivering work and announcing completion, the person doing the conversion asked for feedback and was dedicated to getting the project done exactly to our satisfaction. I would recommend Brickwork for their policy of not just getting it done, but getting it done right.
Technical Editor, amca international (Air Movement and Control Association International Inc.) http://www.amca.org/
My REA and the Brickwork management team have provided an impressive amount of support for my company. The REA's ability to provide excellent customer service, his aptitude for managing our online scheduling, email marketing, updating WordPress and our social media presences, and his efficiency in performing valuable research, The Love Institute now has a presence in 13 cities across the U.S and maintains a 4.8 Star average.
We understand this to be in large part to his prompt replies and genuine care for our customers, above all else. He receives a tremendous amount of feedback from our customers, who express that his kindness and care is palpable through phone and email. His focus on detail and ability to keep track of many details at once, makes him able to assist me in company system implementation and restructuring, even under tight deadlines. His commitment to providing excellence and natural tendency to want to stay busy on the job allows me to focus on expansion, innovation, and media representation. I am indebted to Brickwork for offering my REA's assistance three years ago. He is the heart of this company, and everyone that meets him quickly sees... he wears it on his sleeve.
Founder & Publisher at Olive Vine Press and Founder & CEO of The Love Institute
After reading the book "Four Hour Work Week", I decided to try out your company as it was one mentioned in the book. Your company has made every effort to allowing flexibility, and you've learnt to use the software that I gave you access to. Thank you for your assistance and also, when the 30 day period had ended, you extended it another 15 days for me without hesitation. I was sure I would lose it. All in all, Brickwork India has helped me a lot, and now that I live in the US, I think I will want to try it again in the near future. Also, I have recommended lots of people and friends to your company.
Managing Director, CSF Couriers Limited, www.csfcouriersltd.com
I am absolutely delighted with the quality of work I have received from Brickwork, and the time saving I have made.
My content co-ordinator has done excellent work creating and researching articles for me on a variety of topics. This has both saved me time and ensured I deliver a high quality of work during busy months.
My SEO analyst has equally provided thorough and highly useful work, improving the rank of my website and ensuring I get the right traffic from my content and for my descriptive pages.
I am very grateful for their high efficiency and attention to detail, which have helped me immensely, and I look forward to working with them again soon.
Editor and Video Journalist
Since 2009, I've used Brickwork India for four separate projects.
First, I asked them to research the standup paddle industry in Costa Rica. The report delivered was outstanding.
Next, I asked for accounting help reconciling the checking accounts of two LLCs in which I’m involved. The accountant from Brickwork not only reconciled the accounts, but he also produced extremely accurate financial statements. Moreover, he delivered the statements earlier than projected.
The last two times I asked Brickwork for help was related to web site development projects. Again, they did outstanding wok, delivered more than promised, and were incredibly responsive. On the second project, my account manager remembered my server access passwords from my first project. I had the wrong passwords; he was cc'd on all emails and sent a message to everyone with the correct passwords. Unbelievable service!
I have extremely diverse business interests and expect quite a bit from service providers. Brickwork India has consistently delivered more than promised at a very very reasonable price. I'm highly confident I'll use Brickwork again for multiple projects. Equally important, everyone is both professional and a pleasure to have as a business partner.
Director and Investor, Granola Products, LLC
Having a VA was a complete new experience for me, but it is absolutely worth trying! My VA is doing an excellent job. Reliable, fast, a true professional. Brickwork is a great experience that I totally recommend!
Thank you for the great support!
Gregor Iwanoff Training
Over the years, we've tasked Brickwork with relatively complex - and definitely large-projects and Brickwork has always found a way to deliver. Being able to rely on their services has enabled us to focus on what we do best: communicating with our customers.
Group VP, Marketing Inc. Media
We needed to find images for a new e-commerce store and asked Brickwork for help sourcing SKU images from the manufacturers website and Brickwork did a fantastic job. We supplied them a list of 1000 SKU and made a workflow for them to follow, which they did to the point. All images where sourced in high quality and sorted in folders per SKU with number per images. Now we have a full image database with thousands of images for all our SKUs.
I have used two separate remote assist services, and have much preferred the quality of work I received from brickwork. The REA followed directions precisely, and even went above and beyond and made helpful suggestions. I would definitely work with them again.
Professional, Digital Domain
Brickwork has enabled me to work smarter due to its administrative support. I am spending less time on emails and more time being productive. They are very responsive to requests and attempt to execute work in a timely manner. I am excited to continue being a customer of the service.
Fund Analyst, Financial Industry
I've found my REA from Brickwork India extremely easy to get on with and very timely with her work. I've been working with my REA from past 6 months now and she has always exceeded my expectations with her high quality of work and also in the speed that she operates at and gets jobs done. I would and have highly recommended Brickwork India to anyone who needs to outsource their work immediately.
Director, Pro-Am Group
Brickwork India has made my business and my life simpler. By taking over the work that I don't have time for, it opens up my schedule to promote my business, work with clients and to spend more time at home with my family. On top of that, I don't have to deal with hiring new employees, managing adequate work for them and relieving them when I don't have extra work (plus I don't have to pay employee taxes). Brickwork India saves me a lot of hassle and stress. In addition, my assistant, assigned to me at Brickwork India, is one of the best performers I have had the pleasure of working with. Her attention to detail and efficiency amazes me to this day. I highly recommend Brickwork India to anyone who needs things done right.
Owner, The Florida Reptile Ranch
I read about Brickwork India in Tim Ferriss's book "The 4 Hour Workweek".
After necessary due diligence, I engaged with them on my business website and business plan projects.
This happened sometime around October-2013, and since then, the association has continued to grow stronger.
The best part of Brickwork India is they have a great bandwidth and capabilities to support businesses from any part of the world. You seldom hear ‘No'- and that opens up multiple possibilities for entrepreneurs - especially when they are in startup process and running on thin resources.
I have interacted with a team of people and they are the visible front end of Brickwork India. I am sure there are many other colleagues who have been supporting Earth & Stars through their silent but solid contributions.
Brickwork stood out for its exceptional client centric approach and down to earth team with competence and commitment.
I wish every individual and team Brickwork great success and look forward to have a long and profitable association in days to come."
Director, Earth & Stars SRL
"After reading the book ""The Four Hour Work Week"", I was curious if Brickwork could really help my small online business grow. I emailed them to request information and to my surprise, they were very proactive and timely in their response. Since that time in mid-2014, I have hired their online administrative services and have been highly impressed. My designated REA is fluent in English and is readily accessible via skype / email. On top of them being very responsive, Brickwork is very flexible / scalable. During the holidays, I needed my REA to increase his hours from 3 hours per day to 7 and he was able to do that with no interruption / retraining for another REA.
Overall, if you own a small business and need to offload some of you administrative duties so you can work “on your business” instead of “in your business”, I highly recommend the services of Brickwork."
President, Bluegrass Barrels
Brickwork changed my life and company by allowing me to focus my time on bigger picture items and become more efficient. At this point, I couldn't imagine running a business without the help of brickwork.
Brickwork India does a superb job at complex projects. Brickwork is always on budget, on task, and on time. They have become one of our indispensable vendors.
President & CEO, Meridian Global
"It is our first Happy Anniversary!
Our REA at Brickwork has provided invaluable assistance to our company as we have grown over the last year. In our virtual office environment the challenge is to find new ways to work together and I think we have done this very effectively. She helped us out not only with our routine tasks but also with our research (e.g. new suppliers Vietnam) in a very intelligent and interactive manner.
We have found her to be both professional and friendly to work with and I hope we can continue to work together in the future.
Thanks again for all your help."
Director, Abbey Language Travel
"Brickwork has successfully been able to assist me as an Entrepreneur by providing a great Executive Assistant to help me manage some of my day-to-day tasks and HR activities. I had a special request to have a very experienced Executive Assistant to help me with my tasks and manage some of my projects. My REA has been satisfactorily helping me with everything I needed. She has always exceeded my expectation in terms of work requirement. She is very much attentive to details and make sure to meet deadlines of the tight schedules of my projects.
She has been very professional in managing the projects including the amount of communication that takes place, and handles issues in a consistent and patient manner while dealing with some of the last minute changes. I would like to thank her and Brickwork to deliver great work and I am happily recommending Brickwork to anyone who is looking for a personal assistants.
I am looking forward to keep on going with our continuous engagement. :-)"
Managing Director, Skiva Solutions Pty Ltd
"We are a South African based specialised environmental management company and require research, document formatting and editing and support in social network marketing that is not our field of expertise.
Our REA at Brickwork has become our team member in these areas. I can trust her work to be honest, on time and in good quality. She is dependable, flexible to accommodate times of high work volume and verifies instructions to make sure she meets our company needs. She is an asset to our company.
I refer Brickwork to other companies where I can as it makes good business sense, even with the current ZAR-Dollar exchange rate."
Managing Director, Endemic Vision
I am so happy that I've discovered Brickwork! It can be very hit or miss relying on contractors for virtual assistance related business tasks, especially international company's, but Brickwork has proven itself time and time again. My assistant was extremely timely and courteous when engaged in all of the projects assigned to him. With the guidance of my assigned project manager, we were able to move through tasks efficiently and quickly even though they are half a world away. Brickwork staff go above and beyond to provide top quality support for those looking for anything that can be done remotely. I highly recommend this company and will continue to build my working relationship with them. Thanks to everyone that has contributed to building my business!
Director, Sharp Edge Studios Australia Pty. Ltd
I used Brickwork India for a couple of years now, using several of their REA's. I have found their services to be quite satisfactory. They have taken over the more routine aspects of developing my website, while freeing me up for more critical and creative functions.
CEO, College Owl
"My REA has now been working with us for 1 year and we've witnessed great improvement and growth about her. It is interesting to see how someone whom you have never met in person can become such a central — even indispensable! — member of your support team.
Different projects call for a distinct skill set to match it. In our case, the main skills required and displayed by the REA are:
- The ability to multitask: Our project is that of a true admin assistant, very eclectic and diverse in the nature of the tasks given
- Keep control of multiple databases whether spreadsheets or document filing and management
- Attention to detail: We are an engineering company and a small mistake can have disastrous consequences
- The ability to communicate both electronically and over the telephone in a polite and professional manner whilst being firm and never loosing sight of the task's goals
- The ability to liaise with team members who aren't physically present and in our case are in another continent and who don't even speak the same language: This requires resourcefulness in finding ways around seemingly unsurmountable obstacles
Thank you for the hard work! She is really a part of our team. We would like her to know that we speak about her at the office as if she was someone who comes to our office every day, who creates with us, who achieves breakthroughs with us and who, at times, suffers with us. Thanks for being such a wonderful and dependable team member!"
Managing Director Procurement | Contracting | Oil & Gas Services
Our experience with Brickwork India has been excellent. Their service is outstanding, they deliver high quality output and are great to work with. We faced a project with a tight deadline and Brickwork India made sure we could deliver in time. They set right priorities for our project and provided additional resources to assure delivery. The quality of the work delivered was excellent, fast and we were kept up to date every day. We would definitely recommend Brickwork to other companies. Thank you Brickwork team, we will contact you again!
Brickwork REA has done fantastic work for me ever since day one. Highly dependable and a pleasure to work with. Look forward to many more years working with Brickwork india.
Kettlebell Fever Ltd
I could not be happier! Partnering with Brickwork India to help my team and me be successful is one of the best things I have done in my 10 years since starting my company. The REA from Brickwork (who I honestly view as one of my team members) is bright, efficient, thorough and her follow-up is amazing. My company's mission is to positively transform as many lives as possible through our Online Boot Camps. Given that lives are at stake it is imperative that we move fast and the Brickwork Team have been a pivotal part of our past and present success. In summary, I could not be any happier with the experience we have had with the REA and with Brickwork.
Breakthrough Health & Wellness Solutions, Inc.
National Dental Care has been using Brickwork India for over 6 months to help with general administrative tasks. We have found all the staff to be friendly, efficient and are constantly in contact providing updates on their progress. In our experience it has been a pleasure working with the Brickwork India team and would recommend them to anyone looking to make their business more efficient.
National Dental Care
"Brickwork has been providing continuous support to our business. We needed help with managing our calendar and managing the Trip sheets of all our colleagues. Brickwork has provided the service without any glitch. The best part of their support is that the service does not get hampered due to absence of the REA as they have an efficient back up system. We have been very happy with Brickwork. Mike Akey President Akers Packaging Service"
Akers Packaging Service
When moving house and changing careers last year I wasn't sure how I would find the time, or mental space, to look for work. Outsourcing something as personal to me, and as specific to the British market, as job hunting to an organisation outside the UK seemed unworkable. I'm pleased that BrickWorks - in the form of my always friendly, prompt, courteous and reliable PA Ranjana - proved me wrong. While I was unpacking boxes in my new home Brickwork circulated my CV and edited as necessary quietly behind the scenes for a minimal fee and without fuss. I soon got a calls for interviews and I still do, even though I quickly found work with Brickwork's help. Their simple and flexible block payment system has never left em feeling trapped by arrangements that i cannot easily tailor to suit my needs" - Michael Philipsz, Metropolitan Housing Trust
Metropolitan Housing Trust
We have been using the Brickwork team for nearly a year now from simple administrative tasks and research to fairly complex html updates on our website. Our allocated team works fast, efficiently and always keeps us informed through out the task making sure it's been done correctly. Brickwork virtual Office is sensible & cost efficient choice saving you money and own resources.
Active Migration Australia
I have been using Brickwork for just over 6 months now. We have undergone a effective and efficient learning experience together. When intially contacting Brickwork I wanted them to continue using my Excel database system to manage and run my accounts. However, they showed my some oher solutions which have proven to be produce the results I need much more cost effectively. Brickwork Accounts now runs four companies for me. The business support team there have helped free my time, allowing me to concentrate on bring more work in. Thank you for all your help and assistance.
Hello! My name is Alison Francis. I'm also known as Anandi. I'd like to give this testimonial for Brickwork because I did some research about virtual assistants and I interviewed a few of them. And I decided to work with Brickwork because they seem to be the most professional, and they proved me really right! I'm very very happy with the work they've been doing so far. They are very professional, very organized and always deliver on time. So I'd recommend Brickwork to anyone who is looking to create a virtual organization. It's been huge help for me. So, thanks very much Brickwork. Thank You.
A H Francis Professional Beauty
Our company first began working with Brickwork India a little over a year ago, and I could not be more pleased with the relationship that we've developed. I've been able to work with the same person the entire time, which has saved me time by not needing to re-teach various processes. Brickwork REA is responsible for all of the medical record updating of our pharmaceutical sales, which is one of the core attributes that allows our business to differentiate itself from competitors. He was very quick to learn how to use the software, and asks questions when necessary. Additionally, when the Chairman, Vivek Kulkarni, and the CEO, Sangeeta Kulkarni were traveling in the United States recently, they took the time to meet with me, showing a dedication by Brickwork India as an entire organization to consistently improve and find new ways to provide support to their clients. I am very much looking forward to continuing this great relationship in the future and finding new ways for Brickwork India and our company to work together.
Furlong's Healthy Horse, Vice- President
Brickwork REA has been part of the Babiators team from almost the beginning of the founding of the company. Being a startup, we sometimes have limited time and things change very quickly. The REA fills a need and is able to quickly adjust to any change that occurs as we grow. We consider Brickwork REA as an integral part of the Babiators customer service team. He handles our replacement guarantees promptly and accurately. He is also happy to take on any additional tasks that we requests and always completes them by the deadline. Providing a high quality product and providing excellent customer service are the two key components to the success of Babiators. Having Brickwork to take care of many of our customer service requests has helped our company grow and stand out as a leader in baby products industry. We look forward to continuing our relationship with Brickworks!
Working with Brickwork has been an education in administration management. As a small business owner I do not have the structure in my office to sustain the people required for my ideas to grow. And I know I cannot do everything myself.I have found the teams who help me at Brickwork to be professional and very clever. I like it when they offer ideas, and complete tasks in the expected time. Brickwork REA has been an excellent IT guru for my website in the design and development phase - although I'm cranky she didn't put the mobile option in from the beginning! The results of her work is always beautiful. All administration tasks require excellent communication and sometimes there are hiccups. I was happy that Brickworks upper management structure meant that if I was unsatisfied or having trouble with something, we could work it out. It has been an overall very positive experience for me and I like the company.
We have been working with Brickwork India now for several years.
Tasks are always completed on time, no excuses ever, in a totally professional way.
They get the task done and if someone is away there is a back up to make sure the job gets done.
From the initial contact, set-up, through payment processing, the business arrangements have been quick and with no fuss.
Brickwork India are easy to work with and the time difference has been great as I can go to bed with the jobs done and emails in my in box in the morning.
I highly recommend the Brickwork India team to anyone who is looking for excellent Virtual Assistant work.
I look forward to an ongoing relationship.
I am very satisfied to have Brickwork India as my partner!
The REAs that Brickwork selected to work for us are efficient, professional and competent. Any fears of time delays or language miscommunications were immediately disproven. In fact, the time difference has some advantages; during the course of my work day I can send the tasks and when their work day begins (later, due to the time difference) they can complete it! It is a system that works extremely well for us.
We have been working with Brickwork India now for more than one year. Although our company is placed in Germany, the collaboration is very fruitful and helpful. The Brickwork team provided us with office assistance such as minutes writing or proofreading as well as with formatting text material and research tasks. They always accomplished our requests in time and in a professional way. Brickwork India definitely helped us to save time and efforts. Thanks to the Brickwork India Team!
Thanks for great Support!
Drynda Antriebswellen Autoteile e.K.
An attorney highly recommended Brickwork India for our legal paperwork, and since the time we started working with Brickwork India, I have been incredibly happy with the efficiency and the level of quality of work they produce. Brickwork India has worked with my firm in claims processing assistance, much needed for our business to be successful.
We have been working with Brickwork India now for more than one year. Although our company is placed in Austria, Europa, the collaboration is very fruitful and helpful. The Brickwork team provided us with office assistance such as minutes writing or proofreading as well as with formatting text material and research tasks. They always accomplished our requests in time and in a professional way. Brickwork India definitely helped us to save time and efforts. Thanks to the Brickwork India Team!
Sprache am Markt Inc.
I first thought of getting ROA assistance when reading Tim Ferris' 4 hour work week. He recommends Brickworks but I also used a number of other services before sticking with Brickworks.
While I have not managed quite a 4 hour work week yet, I have nothing but good things to say about Brickworks. Efficient, straight forward with no long stories or issues like we have in most office environments. They just get it done, even if they are sick … there is always back fill cover in the team. In fact even when we have stretched their resources with a huge pile of simultaneous projects and although they gave us a very professional warning that they may not manage it all within 48 hours, they delivered within 36, well short of the deadline we originally gave. Change your life – call Brickworks today.
The Beaumont Group
Brickwork rescued my online business. I am a very creative person with hundreds of ideas and too little time to get things done. From simple tasks like database entry to newsletter writing all the way up to SEO, SMM, building and maintaining the company's website and social media presence and even creating an App - Brickwork does it all. I came across Brickwork while reading "The 4 Hour Work Week" by Timothy Ferris and needed to outsource...fast. Brickwork took every task on with a smile and got it done in an extremely professional manner. People ask me what my secret to success is. I always answer with one word: “Brickwork”
It is with great pleasure to take the time to write a few words about my positive experiences with Brickwork India.
From the initial contact and contracting period through payment processing, the business arrangements have been quick and simple. Their work has been equally fantastic, and they have been exceptionally easy to work with. Brickwork has proactively and independently handled many weekly responsibilities, and, because of the time difference, has given us a terrific head start on many of the weekly Monday activities!
Additionally, their team environment ensured transparent migration from one assistant to another, which preserved the initial training investment spent on my 1st Brickwork Virtual Assistant. I would highly recommend Brickwork for anyone looking for virtual assistance work!
The REAs that Brickwork selected to work for us are efficient, professional and competent. Any fears of time delays or language miscommunications were immediately disproven. In fact, the time difference has some advantages; during the course of my work day I can send the tasks and when their work day begins (later, due to the time difference) they can complete it! It is a system that works extremely well for us.
“The team Brickwork India not only delivers but exceeds the wildest predictions & goals, highly recommended”
We have been working with Brickwork India for quite a while and are very pleased with the services they provide. They always seek to understand our business and how to add value and they stick to their commitments. Hence, we are looking at more services to be outsourced to them to enable our organization to focus on our core business. We look forward to many more fruitful years of working closely with them. I would recommend them to anybody without any hesitation.
Brickwork provides top-notch, round-the-clock services which are indispensable for our global advisory work. We really admire the efficiency and diligence all the staff bring to the many tasks and projects they have handled.
Hybrid Reality Institute
“I have been fortunate with my Brickwork Virtual Assistant. Brickwork is the only Virtual Assistant firm where the first Virtual Assistant I was assigned is the one I still work with today (with other firms I've worked with I've had to ask for replacements). The tasks I have had my Brickwork Virtual Assistant work on have been a little more technical in nature, compared to the ‘Basic Services' tasks listed above. The majority of the work she does involves editing website content via a Joomla Content Management System (CMS) and Word press blog backend. It's basically just point-and-click kinds of tasks, with occasional web research and basic HTML editing involved (by contrast, Get Friday just told me straight up that their virtual assistant could not perform these types of tasks).”
“We have hired and fired a few administrative assistants whom have not been able to keep up with the demands of a small business. Finally, we heard about Brickwork through reading the 4 Hour Work Week. I can't rave more about their services and professionalism. Every night, I fax or email over new contact entries. As an educational company, our success is built on our contact management system and staying in touch with our clients who have attended our courses. It's vital to our success and thankfully we found Brickwork who can take care of this very time consuming, but essential task!
Many thanks to you for your services and professionalism!”
Applied Education LLC Industry
“It has been a pleasure working with Brickwork. I have tried a different “Everyday” outsourcing company previously and was seriously disappointed. My REA at that company barely understood English and was simply incompetent even though he had a Masters degree.
Brickwork is completely different. Both my REAs have a strong competency of English and are both very web savvy. With little training on my end my Brickwork REA now handles almost all of my Customer Support issues. From responding to emails to listening to voicemails to answering customer support tickets. I am very pleased with my Brickwork REA and will be a customer for a long time.”
Round Sky, Inc – A Search Engine Marking Company
“In this business, there is no shortage of companies trumpeting their expertise and promising that their services are capable of maximizing efficiency. But in practice, few are able to deliver on these promises. From the moment we began working with Brickwork, it became clear that we were working with seasoned pros. I'm not only impressed by the high level of service provided, but also by their focus and attention to detail.”
Flex Marketing Group
“My current REA is a recent replacement and she has comfortably exceeded all areas of her predecessor's output. In particular I would like to note;
Timeliness/ prompt working: She has turned around tasks overnight without exception.
Capabilities: She has effected marketing data retrieval to a high standard enabling swift creation of Go To Market plans. On regional basis these have covered Russia CIS and Middle Eastern territories and a technology basis the emergent trends in telecoms products including In Flight phones.
Productivity & Reporting: The hours spent on each task have been very reasonable and occasionally less than I have expected. There has been a good level of reporting of time spent delivered unsolicited at regular intervals & always available on request.
Flexibility: I have asked a range of tasks to be completed by her, none of which has been rejected. On some more advanced IT tasks, she has enlisted the help of her colleagues to get work completed.
In summary, she has exceeded my expectations with and I look forward to continuing her services in the future.
Brickworks: Although the contract negotiation was a little slow & painful, I persevered due the quality of the recommendations from clients. I have not been disappointed with the service delivered which has now come to be part of my indespensable routine. Work progresses whilst I sleep with high quality deliverables received next day. Projects long neglected have been rejuvenated and productivity has increased. When problems have occurred there has been back up and resilience to help achieve the task. I look forward to extending my relationship of services from Brickworks into other high value areas including Web Design in the forthcoming months.”
- Simply the best communicator
- Simply the best at thinking outside the box
- Simply the best at resourcefulness
- Simply the best at understanding a client brief
- Simply the best at client deliverables
- Simply the best at output measurable & results
- Simply the best at reporting functionality
- Simply the best at ad hoc tasks on-the-fly!
- Simply the best at team building and mentoring other REAs on the brief
- Simply the best at working all hours
- Simply the best at being efficient and expedient
- Simply the best at being honest and reliable
- Simply the best in task execution
- Simply the best at 'showing up' every day, in every way.
- Simply the best at 'just getting it done'.
MY REA, is simply the best !
Sara Waller Consulting
“I would like to take this opportunity to thank my REA and the Brickwork team for an outstanding job on this project. I have been VERY happy with what you have achieved, and have no hesitation in using your services again. In fact, I have referred your company onto another college of mine here last week, so hopefully she will contact you with some work.”
Blaze Business Software Pty Ltd.
“Having read both ‘The World is Flat' and ‘The Four Hour Work Week' it was clear to me that there were choices available to me regarding assistants that I had not previously considered. One of these choices was Brickwork, a company located in Bangalore, India. Over the past twenty-five years, I have always gone the traditional route, having had one of more personal, full-time assistants. In 2008, this changed.
I hired Brickwork and could not possibly be more pleased. My assigned assistant was an absolute delight. Apart from being perfectly capable of handling my assignments, she was also always extremely polite and respectful. We communicated via Skype by voice or instant message and regular e-mail. Her questions were concise and to the point. My questions and projects were handled quickly and professionally. For me, the time difference was a great advantage. We spoke at the end of my business day. It was the beginning of hers. I slept, while my assistant worked. When I awoke the next morning, an e-mail was waiting in my in-box with the work that had been completed. Excellent!”
The Wealth Creator Company
“My REA has proved to be extremely valuable for our business. Her responsiveness, attention to detail and willingness to meet deadlines and assist us wherever she can have been exceptional. Using Brickwork also gives us access to people with other skills that my REA has utilized to carry out work for us, removing any requirement for us to manage multiple contacts.”
“Thank you very much for all of your hard work! The result is useful for me in my business and I will use it to continue to grow the company. Communication is excellent – you asked questions when you did not understand until you understood. Great availability - you were available every workday by email and Skype.Those of you that I interacted with are all polite and professional. Daily reporting is very important to efficient work – I appreciated that because I knew that the most time that coud possibly be spent going in a direction that I did not intend was one day. I would recommend your services to my friends.”
A Real Estate/Property Management Group
“We appreciate the REAs efforts.
She does well in trying to understand each assignment and notifying us of times when additional information is needed or if further instruction should be given - all while maintaining a friendly demeanor. During the last month, its evidenced by her work that she is continuing to learn our procedures and becoming better at using our systems. Our hope to continue to have her learn our procedures and systems to the point where she is able to recommend better ways to accomplish tasks and amend our procedures in areas that may be lacking.
Additionally, our REA did a good job on a recent project and we liked how she asked questions as to points we had failed to address. Sometimes we are not as clear as we need to be, but we like responding such questions as such questions show interest and initiative.
We continue to be excited to have her assisting us and to seeing what more she can offer us. Thanks.”
“My REA is an asset to anyone she works with.” Top qualities: Great Results, On Time, High Integrity
“Brickwork has been working very well. Brickwork accounting team has taken instruction and completes all tasks in timely manners. Brickwork accounting team is also very friendly and has been great to work with. We are looking forward to a long lasting working relationship with Brickwork.”
IT Works, Inc.
“Use of QuickBooks Understanding of US accounting and tax system Understanding of needs of small business accounting Reacting to requests for work.”
The Yard Fairy Inc.
“Brickwork accounting team is an excellent technician, and was patient with my inexperience on Skype and Outlook. The reconciliation is a huge load off my mind and we are looking forward to an ongoing relationship with him and Brickwork. The daily updates and work summary were very valuable. We have great confidence in Brickwork ”
Pacific Capital Advisors.
“Fantastic expertise. I needed work done in my book keeping (QuickBooks), and analyst proves to be more than I expectd! He was very professional, on the top of things, he actually, had me get my act together when I was forgetting to leave my machine online. I ran out of my credit hours and I already purchased another batch since I am convinced that I cannot find such a top service, and accounting expertise anywhere else. All this makes my life so much easier. I am actually thinking of sending more tasks. Thank you, Brickworks India!”
Gabriel Sound Garage.