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Program Operations & Governance Analyst (Strategy & Insights Analyst)

Work Experience: 8-12 Years

Skills:


Required Skills & Experience

  • Strong structured problem-solving and analytical thinking skills
    • Advanced proficiency in MS Excel and data analysis
    • Ability to develop executive-level presentations.
    • Experience in strategy, consulting, analytics, or business operations roles
    • Strong written and verbal communication skills
    • Ability to translate complex data into business insights

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IT Project Manager

Work Experience: 8-12 Years

Skills:

Required Qualifications

 

·        Bachelor’s degree in IT, Computer Science, Engineering, or related field.

·        8+ years of experience managing IT/software development/infrastructure projects.

·        Strong understanding of SDLC, Agile, Scrum, and ITIL processes.

·        Proficiency in project management tools (Jira, MS Project, Azure DevOps, Trello, etc.).

·       Any Agile certification includes SAFE Agilist or PMP, CAPM, PRINCE2, CSM

·       Experience with any cloud technology (AWS, Azure, Google Cloud).

·       Experience in managing multi-vendor and global delivery teams.

·       Excellent communication, leadership, and stakeholder management skills.

·       Strong analytical and problem-solving abilities.

 

Required Tools Skills:

 

·        JIRA/Dev OPS/MPP

·         Confluence/PowerBI for reporting dashboards

·         MS team/Slack

·         MS excel mainly for Pivot, VLOOKUP/XLOOKUP/automated reports (steering committee)

·         GIT/JENKIN (HIGH LEVEL)

·         CICD Pipeline concepts

·         Basic SQL

·         Visio for drawing concepts

 

Key Competencies

 

·         Strategic planning and execution

·         Team leadership & collaboration

·         Time and budget management

·         Critical thinking & decision-making

·         Change management expertise

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Business Support Executive

Work Experience: 2-5 Years

Skills:

1. Competent in MS Outlook, MS Excel, MS Word, and MS PowerPoint.
2. Excellent written and verbal communication skills in English.
3. Professional, empathetic, and adaptive to customers’ working styles.
4. Methodical and organized multi-tasker.
5. Solution-oriented with a can-do approach.
6. Understand people dynamics, hierarchies and communicates accordingly.
7. Discreet, trustworthy, and ethical.
8. Proactive, resourceful, collaborative, and knowledgeable.
9. Prompt, courteous and efficient.

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